With many companies sending workers home to work, your companies IT staff is probably a bit busy as is the case with my group. These are both backend services that you would not have any access to. Netscaler is a gateway device that your company may or may not use, they could be using any manor of load-balancing gateway device, but in any case it would need to properly support the SSL/TLS ciphers being used when your PC connects to the environment. Storefront is the Website you go to to launch applications (Unless you use the Workspace application directly).
